Steps to Cancel Premium on Fitbit
If you’re looking to cancel your premium subscription on Fitbit, you’ve come to the right place. Whether you’re no longer utilizing the premium features or have found an alternative solution, canceling your Fitbit Premium subscription is a straightforward process. Follow the steps below to easily cancel your premium subscription and avoid any future charges.
- Open the Fitbit App: Begin by opening the Fitbit app on your smartphone. Make sure you are signed in to your Fitbit account.
- Go to the Account Tab: Once you’re inside the Fitbit app, navigate to the “Account” tab, usually located at the bottom right corner of the screen. Tap on it to proceed.
- Access the Premium Subscription Settings: In the “Account” menu, scroll down until you find the “Premium” section. Tap on it to access the premium subscription settings.
- Select “Manage Subscription”: Inside the premium subscription settings, locate and tap on the “Manage Subscription” option. This will allow you to make changes to your premium subscription.
- Choose “Cancel Subscription”: Within the “Manage Subscription” menu, look for the “Cancel Subscription” button. Tap on it to initiate the cancellation process.
- Confirm the Cancellation: Fitbit will prompt a confirmation message asking if you want to cancel your premium subscription. Read the message carefully and select “Confirm” to proceed with the cancellation.
- Complete the Cancellation Process: Follow any additional instructions provided by Fitbit to complete the cancellation process. This may include confirming your identity or providing any necessary information.
- Check for Subscription Confirmation: After successfully canceling your premium subscription, double-check to ensure you receive a confirmation email or notification from Fitbit. This confirmation will serve as proof that your subscription has been canceled.
- Uninstall Fitbit Premium App (if applicable): If you have previously installed the Fitbit Premium app on your device, consider uninstalling it to avoid any future charges or confusion.
- Contact Fitbit Support for Assistance: If you encounter any difficulties or have further questions regarding the cancellation process, don’t hesitate to reach out to Fitbit support for assistance. They will be more than happy to help you.
By following these simple steps, you can easily cancel your Fitbit Premium subscription and avoid any future charges. Now that you have the knowledge, take action and manage your Fitbit subscription according to your needs and preferences.
Open the Fitbit App
Before you can cancel your Fitbit Premium subscription, you need to open the Fitbit app on your smartphone. The Fitbit app allows you to access and manage various features, including your premium subscription settings. Follow the steps below to open the Fitbit app:
- Unlock your Smartphone: If your smartphone is locked, unlock it by entering your passcode, using Face ID, or using your fingerprint.
- Locate the Fitbit App: Look for the Fitbit app icon on your smartphone’s home screen or in the app drawer. The app icon usually features the Fitbit logo.
- Tap on the Fitbit App Icon: Once you’ve located the Fitbit app, tap on the app icon to launch it.
- Sign In to Your Fitbit Account: If you are not already signed in to your Fitbit account, you will need to enter your login credentials (email and password) to access your account. Enter your information and tap “Sign In” to proceed.
- Navigate to the Account Tab: Once you’re inside the Fitbit app, you will see several tabs or menus at the bottom of the screen. Tap on the “Account” tab, usually located at the bottom right corner. This will take you to your Fitbit account settings.
By following these steps, you can easily open the Fitbit app and navigate to your account settings. Once you’ve successfully reached the account tab, you will be ready to proceed with canceling your premium subscription on Fitbit.
Go to the Account Tab
Once you have opened the Fitbit app on your smartphone, the next step in canceling your Fitbit Premium subscription is to navigate to the Account tab. The Account tab is where you can access various settings and information related to your Fitbit account. Follow the steps below to go to the Account tab:
- Open the Fitbit App: Ensure that the Fitbit app is already open on your smartphone’s screen.
- Locate the Account Tab: Look for the “Account” tab at the bottom of the Fitbit app interface. Typically, it is represented by an icon that resembles a person or a silhouette.
- Tap on the Account Tab: Once you have located the Account tab, tap on it to access your Fitbit account settings.
After following these steps, you will be redirected to the Account tab within the Fitbit app. This is where you can manage various settings, view your activity data, and perform other account-related actions. Proceed to the next step to access the premium subscription settings and cancel your Fitbit Premium subscription.
Access the Premium Subscription Settings
Once you have navigated to the Account tab in the Fitbit app, the next step to cancel your Fitbit Premium subscription is to access the premium subscription settings. These settings allow you to manage your subscription, including cancellation and renewal options. Follow the steps below to access the premium subscription settings:
- Open the Fitbit App: Ensure that you have the Fitbit app open on your smartphone’s screen.
- Go to the Account Tab: If you are not already on the Account tab, tap on the tab at the bottom of the app interface to switch to it.
- Scroll Down to Find the Premium Section: Within the Account tab, scroll down to explore different options and sections. Look for the section labeled “Premium.” It may be located below your profile information or under a subheading.
- Tap on the Premium Section: Once you have located the Premium section, tap on it to access the premium subscription settings.
By following these steps, you will be able to access the premium subscription settings within the Fitbit app. Once you have reached this section, you can continue to the next step to manage your Fitbit Premium subscription and proceed with cancelation if desired.
Select “Manage Subscription”
With the Fitbit Premium subscription settings accessed, the next step in canceling your Fitbit Premium subscription is to select the “Manage Subscription” option. This option allows you to make changes to your premium subscription, including cancellation and renewal. Follow the steps below to select “Manage Subscription” within the Fitbit app:
- Ensure Access to Premium Subscription Settings: Before proceeding, confirm that you are in the premium subscription settings section within the Fitbit app. This section typically contains options and information related to your Fitbit Premium subscription.
- Look for the “Manage Subscription” Option: Within the premium subscription settings, locate and tap on the “Manage Subscription” option. This option is usually positioned prominently, allowing easy access to manage your subscription.
By following these steps, you will be able to select the “Manage Subscription” option within the Fitbit app. This option is essential for making changes to your Fitbit Premium subscription, such as canceling or modifying your subscription plan. Proceed to the next step to initiate the cancellation process for your Fitbit Premium subscription.
Choose “Cancel Subscription”
After selecting the “Manage Subscription” option in the premium subscription settings, the next step to cancel your Fitbit Premium subscription is to choose the “Cancel Subscription” option. This will initiate the cancellation process and allow you to discontinue your premium subscription. Follow the steps below to choose “Cancel Subscription” within the Fitbit app:
- Access the Premium Subscription Settings: Ensure that you are still within the premium subscription settings section of the Fitbit app. If not, navigate back to this section.
- Locate the “Cancel Subscription” Option: Scan the premium subscription settings page to find the “Cancel Subscription” option. This option is usually prominently displayed to make it easy to cancel your subscription.
- Tap on “Cancel Subscription”: Once you have located the “Cancel Subscription” option, tap on it to initiate the cancellation process.
By following these steps, you will be able to choose the “Cancel Subscription” option within the Fitbit app. This will proceed to the next step where you will confirm the cancellation of your Fitbit Premium subscription. Continue to the next step to confirm the cancellation of your Fitbit Premium subscription.
Confirm the Cancellation
Once you have selected the “Cancel Subscription” option in the premium subscription settings section of the Fitbit app, the next step in canceling your Fitbit Premium subscription is to confirm the cancellation. This step ensures that you are certain about ending your subscription and prevents any accidental cancellations. Follow the steps below to confirm the cancellation of your Fitbit Premium subscription:
- Review the Cancellation Information: Look for a confirmation message or prompt that provides information about the cancellation process. Read the message carefully to understand the implications of canceling your Fitbit Premium subscription.
- Tap on “Confirm”: Once you have reviewed the cancellation information and are ready to proceed, tap on the “Confirm” button or link. This confirms your decision to cancel your Fitbit Premium subscription.
It is crucial to take a moment to thoroughly review the cancellation details before confirming. Make sure that you fully understand the consequences of canceling your subscription, including the loss of premium features and any potential refund policies. By tapping “Confirm,” you are indicating that you are certain about canceling your Fitbit Premium subscription.
Complete the Cancellation Process
After confirming the cancellation of your Fitbit Premium subscription, the next step is to complete the cancellation process. This step involves following any additional instructions or prompts provided by Fitbit to finalize the cancellation. Follow the steps below to successfully complete the cancellation process:
- Follow Additional Instructions: Fitbit may provide additional instructions or prompts to complete the cancellation process. These instructions may include verifying your identity or specifying any remaining subscription period. Make sure to carefully follow these instructions to ensure a smooth cancellation.
- Provide Any Necessary Information: If Fitbit requires any additional information to complete the cancellation, such as confirmation of your identity or subscription details, provide the requested information as prompted. This ensures that your cancellation is processed correctly.
- Confirm the Cancellation: In some cases, Fitbit may ask for one final confirmation before completing the cancellation process. If prompted to confirm again, carefully read and review the cancellation message, then select the appropriate confirmation option. This serves as a final step to ensure your cancellation is definitive.
By following these steps and fulfilling any additional instructions or prompts from Fitbit, you will successfully complete the cancellation process for your Fitbit Premium subscription. It is important to carefully follow all necessary steps to ensure that your cancellation is finalized and your subscription is discontinued.
Check for Subscription Confirmation
After completing the cancellation process for your Fitbit Premium subscription, it is important to check for a subscription confirmation to ensure that your cancellation was successful. This confirmation serves as proof that your premium subscription has been canceled and can provide peace of mind. Follow the steps below to check for subscription confirmation:
- Wait for Confirmation: Once you have completed the cancellation process, allow some time for Fitbit to process the request and send you a confirmation.
- Check Your Email: Keep an eye on your email inbox associated with your Fitbit account. Fitbit typically sends an email to confirm the cancellation of your premium subscription. Look for an email with a subject related to subscription cancellation or confirmation.
- Check App Notifications: In addition to checking your email, open the Fitbit app and navigate to the notifications section. Fitbit may send a notification within the app confirming the cancellation of your premium subscription. Look for any messages or alerts regarding subscription changes or cancellations.
By following these steps and checking both your email and the Fitbit app notifications, you can verify that your Fitbit Premium subscription has been successfully canceled. If you don’t receive any confirmation within a reasonable timeframe, reach out to Fitbit support for assistance to ensure that your cancellation is properly processed.
Uninstall Fitbit Premium App (if applicable)
If you have previously installed the Fitbit Premium app on your device, it is a good practice to uninstall it after canceling your premium subscription. Uninstalling the Fitbit Premium app ensures that you won’t be charged or receive any notifications or reminders related to the premium features. Follow the steps below to uninstall the Fitbit Premium app (if applicable):
- Locate the Fitbit Premium App: On your smartphone’s home screen or in the app drawer, find the Fitbit Premium app icon. It usually features the Fitbit logo or the word “Premium.”
- Tap and Hold on the App Icon: Press and hold your finger on the Fitbit Premium app icon. This will trigger an action menu to appear.
- Drag the App Icon to Uninstall: On the action menu, look for an option to uninstall or remove the app. It may be represented by a trash bin icon or an “Uninstall” label. Drag the app icon to this option to initiate the uninstallation process.
- Confirm the Uninstallation: After dragging the app icon to the uninstall option, a confirmation message may appear. Read the message carefully and select “OK” or “Confirm” to finalize the uninstallation.
By following these steps, you can uninstall the Fitbit Premium app from your device. This step ensures that you won’t have any residual premium features or reminders on your device once the cancellation process is complete. However, if you haven’t installed the Fitbit Premium app, you can skip this step and proceed to the next section.
Contact Fitbit Support for Assistance
In the event that you encounter any difficulties or have further questions regarding the cancellation process for your Fitbit Premium subscription, don’t hesitate to reach out to Fitbit support for assistance. Their dedicated support team is available to help you and provide the necessary guidance. Follow the steps below to contact Fitbit support:
- Visit the Fitbit Support Website: Open your web browser and navigate to the official Fitbit support website. The website address is typically something like “support.fitbit.com”.
- Search for Support Resources: On the Fitbit support website, utilize the search bar or browse the support categories to find relevant information related to canceling your Fitbit Premium subscription. There may be a support article or FAQ that addresses your specific concern.
- Contact Support via Email or Live Chat: If you cannot find the answers you need or require further assistance, navigate to the contact page on the Fitbit support website. Look for options to email or live chat with a Fitbit support representative. Choose the most convenient method for you and provide them with the necessary information and details regarding your cancellation issue.
- Explain Your Situation Clearly: When contacting Fitbit support, clearly explain your situation and provide any relevant details such as your Fitbit account information, the steps you’ve taken, and any error messages or concerns you have encountered. This will help them understand your issue and provide appropriate assistance.
By following these steps and reaching out to Fitbit support, you can get the necessary assistance and guidance to resolve any issues related to canceling your Fitbit Premium subscription. Fitbit’s support team is dedicated to helping their customers, so don’t hesitate to contact them if you need further assistance.