American Airlines, one of the leading airlines in the United States, is currently facing a lawsuit after a passenger was severely burned by a “scalding hot” cup of coffee. The incident occurred on a flight from Vietnam to New York City, leaving the passenger with second-degree burns and significant damage to his arm tattoo. The lawsuit alleges negligence on the part of the flight attendant, who spilled the coffee on the unsuspecting passenger.
Key Takeaway
American Airlines is facing a lawsuit after a passenger suffered severe burns from spilled coffee. The incident highlights the potential harm that can result from negligence in onboard services and the responsibility of airlines to ensure passengers’ safety and comfort.
Accident and Injuries
The passenger, identified as George Latorre, was simply requesting a cup of coffee when the flight attendant accidentally spilled the scalding liquid on his left arm. As a result, Latorre suffered second-degree burns, blistering, peeling, and bleeding. The incident was so severe that it left permanent cosmetic deformity and scarring, according to the lawsuit. Latorre continues to endure extreme pain, emotional distress, and mental anguish as a result of the incident.
Denied Comfort
After the accident, Latorre requested a more comfortable seat and even offered to pay for an upgrade. Unfortunately, his request was denied, forcing him to remain in the economy class for the remainder of the flight. The discomfort and pain caused by his injuries were exacerbated by the lack of accommodation.
Ongoing Consequences
Upon landing in New York City, Latorre wasted no time seeking medical attention. A doctor advised him to consult a burns specialist due to the severity of his injuries. The scalding coffee not only caused physical harm but also damaged his tattoo, leaving lasting consequences on his body and self-esteem.
American Airlines has declined to comment on the pending litigation. The case serves as a reminder for airlines to prioritize the well-being of their passengers and take appropriate measures to prevent such accidents from happening in the future.
