How to Fix It When a Lenovo Keyboard Is Not Working

Method 1: Restart Your Computer

When your Lenovo keyboard is not working, a simple but effective solution is to restart your computer. Restarting your computer can resolve minor software glitches and conflicts that could be causing the keyboard malfunction. Here’s how you can do it:

Save any ongoing work and close all the open programs on your computer.
Click on the “Start” menu in the bottom left corner of your screen.
Click on the power icon and select “Restart.”
Wait for your computer to shut down and turn back on.
Once your computer has restarted, check if the Lenovo keyboard is working properly.

Restarting your computer can help refresh the system and clear any temporary issues that may have been interfering with your keyboard’s functionality. If the problem persists after restarting, don’t worry. There are other methods you can try to get your Lenovo keyboard working again.

Method 2: Check the Keyboard Connection

Another common reason for a non-functional Lenovo keyboard is a loose or disconnected connection. It’s worth checking if the keyboard is properly connected to your computer. Follow these steps to ensure a secure connection:

Turn off your computer.
Locate the USB port or PS/2 port where your Lenovo keyboard is connected.
If you have a USB keyboard, unplug the keyboard from the USB port and plug it back in firmly.
If you have a PS/2 keyboard, shut down your computer and unplug the keyboard. Then, plug it back in securely.
Turn on your computer and check if the keyboard is working.

By checking and reestablishing the connection between your Lenovo keyboard and the computer, you may fix any connectivity issues that were causing the keyboard to malfunction. If the keyboard still isn’t working, there are additional troubleshooting steps you can try.

Method 3: Update or Reinstall Keyboard Driver

Outdated or corrupted keyboard drivers can also lead to keyboard issues on your Lenovo laptop. Updating or reinstalling the keyboard driver can help resolve this problem. Here’s how to do it:

Press the Windows key + X on your keyboard and select “Device Manager” from the menu that appears.
In the Device Manager window, expand the “Keyboards” category.
Right-click on the Lenovo keyboard listed and select “Update driver.”
Choose the option to automatically search for updated drivers. Windows will scan your computer and the internet for the latest driver for your keyboard.
If a new driver is found, follow the on-screen instructions to install it.
If Windows didn’t find any updates or the keyboard still doesn’t work after updating the driver, you can try uninstalling and reinstalling the driver.
To uninstall the keyboard driver, right-click on the Lenovo keyboard in Device Manager and select “Uninstall device.”
Restart your computer, and Windows will automatically reinstall the driver.
Check if the Lenovo keyboard is working properly after the driver update or reinstallation.

Updating or reinstalling the keyboard driver can often resolve compatibility issues or errors that were preventing your Lenovo keyboard from functioning correctly. If this method doesn’t solve the problem, there are further steps you can take to troubleshoot the issue.

Method 4: Disable Filter Keys

Filter Keys is a Windows feature that can sometimes interfere with the normal functioning of the keyboard. Disabling Filter Keys may fix the issue with your Lenovo keyboard. Follow these steps to disable Filter Keys:

Open the Start menu and click on the gear icon to open the Settings app.
In the Settings window, click on “Ease of Access.”
From the left-hand menu, click on “Keyboard.”
Scroll down and click on the “Filter Keys” option.
In the Filter Keys settings, toggle the switch under “Ignore brief or repeated keystrokes” to disable this feature.
Close the Settings app and check if the Lenovo keyboard is now working correctly.

By disabling Filter Keys, you can eliminate any delays or disruptions caused by this feature and restore the normal functioning of your Lenovo keyboard. If the keyboard issue persists, don’t worry. There are still other methods you can try to resolve the problem.

Method 5: Run Hardware and Device Troubleshooter

If your Lenovo keyboard is still not working, running the Hardware and Device troubleshooter can help identify and fix any hardware-related issues. Follow these steps to run the troubleshooter:

Press the Windows key + I on your keyboard to open the Settings app.
In the Settings window, click on “Update & Security.”
From the left-hand menu, select “Troubleshoot.”
Scroll down and click on “Hardware and Devices.”
Click on the “Run the troubleshooter” button.
Wait for the troubleshooter to scan for problems and follow the on-screen instructions to fix any detected issues.
Restart your computer and check if the Lenovo keyboard is functioning properly.

Running the Hardware and Device troubleshooter allows Windows to automatically detect and resolve any problems with the keyboard hardware or device drivers. If the troubleshooter did not solve the issue, there are still other methods that you can try to get your Lenovo keyboard working again.

Method 6: Adjust the Keyboard Settings

Adjusting the keyboard settings on your Lenovo laptop can sometimes resolve keyboard-related issues. Here’s what you can do:

Press the Windows key + I on your keyboard to open the Settings app.
In the Settings window, click on “Devices.”
From the left-hand menu, select “Typing.”
Scroll down to the “Advanced keyboard settings” section and click on “Typing settings.”
Make sure the correct keyboard language and layout are selected.
Toggle the switch under “Use filter keys” to off, if it’s enabled.
Check if the “Press one key at a time for keyboard shortcuts” option is enabled. If so, toggle it off.
Close the Settings app and test if the Lenovo keyboard is now working properly.

Adjusting the keyboard settings can help ensure that the keyboard is configured correctly and remove any settings that may have been causing the malfunction. If the keyboard issue persists, don’t worry. There are still additional troubleshooting methods available to you.

Method 7: Perform a System Restore

If none of the previous methods have resolved the issue with your Lenovo keyboard, you can try performing a system restore. This process allows you to revert your computer’s settings to a previous state where the keyboard was functioning correctly. Here’s how to do it:

Press the Windows key + R on your keyboard to open the Run dialog box.
Type “rstrui” in the Run box and press Enter.
The System Restore window will appear. Click on “Next” to proceed.
Select a restore point when your Lenovo keyboard was working properly. If you don’t have any recent restore points, check the box that says “Show more restore points.”
Click on “Next” and then “Finish” to start the system restoration process.
Your computer will restart and the system restore will begin. Wait for the process to complete.
Once the system restore is finished, check if the Lenovo keyboard is now functioning correctly.

Performing a system restore allows you to undo any recent changes or updates that may have caused the keyboard malfunction. However, please note that this method will not affect your personal files, but it may remove any programs or drivers installed after the selected restore point. If the keyboard issue persists, there are still further troubleshooting steps you can take.

Method 8: Scan for Malware

Malware or viruses on your computer can sometimes interfere with the proper functioning of the keyboard. Performing a thorough scan for malware can help identify and remove any malicious software that may be causing the issue. Follow these steps to scan for malware on your Lenovo laptop:

Open your preferred antivirus software. If you don’t have one installed, you can use Windows Defender, which comes pre-installed on Windows computers.
Update the virus definitions to ensure your antivirus program has the latest protection.
Initiate a full system scan to thoroughly check for any malware or viruses on your computer.
Follow the instructions provided by your antivirus software to remove any detected threats.
Once the scan and removal process is complete, restart your computer.
Check if the Lenovo keyboard is now working properly.

Scanning for malware and removing any malicious software can eliminate any potential interference that could be causing the keyboard to malfunction. Keep in mind that it’s essential to keep your antivirus software up to date and perform regular scans to ensure the security and optimal performance of your computer. If the keyboard issue persists, there are still additional troubleshooting methods that you can try.

Method 9: Try an External Keyboard

If none of the previous methods have been successful in resolving the issue with your Lenovo keyboard, you can try connecting an external keyboard to your laptop. This step will help determine if the problem lies with the internal keyboard or with the computer itself. Here’s what you can do:

Obtain an external USB keyboard from a friend or purchase one if necessary.
Connect the external keyboard to one of the USB ports on your Lenovo laptop.
Wait for your laptop to recognize the external keyboard and install the necessary drivers.
Begin typing on the external keyboard and check if it works without any issues.
If the external keyboard functions correctly, it indicates that the issue lies with the internal keyboard of your Lenovo laptop.

Using an external keyboard is a temporary solution that allows you to continue using your laptop while you explore further options for repairing or replacing the internal keyboard. If the external keyboard experiences the same problem, it could suggest a software or driver issue on your Lenovo laptop. In that case, you can attempt to resolve the issue by utilizing additional troubleshooting methods.

Remember to disconnect the external keyboard when you are done testing, as a permanent solution is still needed to address the non-functioning internal keyboard.

Method 10: Seek Professional Help

If none of the previous methods have been successful in resolving the issue with your Lenovo keyboard, it may be time to seek professional help. Sometimes, hardware-related problems require the expertise of a technician to diagnose and repair. Here are a few options for seeking professional assistance:

Contact Lenovo Support: Reach out to Lenovo’s customer support for guidance on troubleshooting and repairs. They can provide specific instructions based on your laptop model and help you determine if a repair or replacement is necessary.
Visit a Certified Service Center: If your Lenovo laptop is still under warranty, you can take it to an authorized service center for diagnosis and repair. They have trained technicians who specialize in Lenovo products and can provide the necessary solutions.
Consult a Local Computer Repair Service: If your laptop is out of warranty or you prefer to seek help locally, look for reputable computer repair shops in your area. Ensure that they have experience with Lenovo laptops and can provide the necessary expertise.

Professional technicians have the knowledge and tools to diagnose complex hardware issues and recommend the most suitable solutions for your Lenovo keyboard problem. Keep in mind that seeking professional help may incur costs, so it’s important to weigh the options based on the severity of the issue and the value of your laptop.

Remember, attempting to fix hardware issues on your own without proper knowledge and experience can lead to further damage. It’s always wise to seek professional assistance when necessary, ensuring the best outcome for your Lenovo laptop’s keyboard problem.