Jack-in-the-Box Employee Fires Gun At Angry Drive-Thru Customer: Shocking Incident Caught On Camera


One Jack-in-the-Box employee found herself in a heated altercation with a disgruntled drive-thru customer. The situation escalated to a shocking level when the employee pulled out a gun and fired shots while the customer was fleeing the scene.

Key Takeaway

A Jack-in-the-Box employee fired shots at a drive-thru customer during a dispute over missing food items. The incident was caught on surveillance footage and has led to a lawsuit by the customer, Anthony Ramos, who is seeking damages. The employee involved has already been arrested and served her sentence.

The Incident and Lawsuit

A man named Anthony Ramos has filed a lawsuit against the fast food chain, Jack-in-the-Box, over a 2021 incident that was caught on video. Ramos claims that the incident occurred after he and his family, including his pregnant wife and young daughter, visited a Jack-in-the-Box in the Houston area. They ordered a combo meal to go but later discovered missing items.

As the argument between Ramos and the employees grew more intense, Ramos allegedly started throwing some of the food back at the drive-thru crew. It was at this point that an employee named Alonniea Fantasia Ford retreated into the restaurant and returned with a gun in hand.

The Surveillance Footage

The surveillance footage obtained by Ramos and his legal team shows Ford firing the gun multiple times at Ramos and his car as he quickly drives away. Fortunately, no one was injured during the incident.

Negligence Allegations and Legal Consequences

Ramos and his legal team accuse Jack-in-the-Box of negligence in hiring Ford, leading to this violent incident. Ford herself is facing legal consequences and has reportedly been sued by Ramos. She was also arrested and pleaded guilty to a charge of deadly conduct. Ford has already served her sentence in connection with the incident.


Anthony Ramos is seeking a minimum of $250,000 in damages for the incident. Jack-in-the-Box has not yet responded to the recently surfaced footage. This alarming incident serves as a stark reminder of the potential consequences that can arise from escalated arguments between customers and employees. The safety of both patrons and employees should always be a top priority in any establishment.